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Lloret de Mar Hotel - Costa Brava - Spain

Hotel Rosamar Garden Resort

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At Rosamar Hotels, we try to improve every year for maximum comfort and customer satisfaction. Your opinion supports us.

8
Average 1145respondents
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7,8
sebastian torres fernandez 09.07.2017
Positive aspects:

Hay mucho personal a nuestro servicio y además la gran mayoría son muy amables. Los toboganes son fantásticos y los niños e incluso los adultos hemos disfrutado muchísimo. Hay muchas tumbonas y sombrillas y eso se agradece mucho.

Negative aspects:

En nuestro baño olían constantemente las tuberías y la ducha salpicaba muchísimo el suelo. El menú estaba bastante bien; pero las sopas eran penosas y casi no ponían legumbres asique los niños se han hinchado a pasta.

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8,7
giovanni luigi FRANCHINA 08.07.2017
Positive aspects:

Organizzazione

Negative aspects:

Rumore e folla di bimbi poco educati

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7,9
ANABEL GRANDE MANJON 08.07.2017
Positive aspects:

Piscina exterior

Negative aspects:

Comida buffet repetitiva

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9,3
Sanda Ioana Blanka 07.07.2017
Positive aspects:

slides!!! excellent! very good food. good room, confortable beds.

Negative aspects:

Cleaning in the room: the lady starts cleaning from the other end of the hall each day and our turn came arround 14.30...when our kids were sleeping. we couldn't permit her in so cleaning was unsufficient. Our advice is to start cleaning one day from the right and other day from the left....so one day is in the morning and one day in the afternoon so at least once in 2 day to have the possibility to be cleaned -always in the siesta time for our room. We kept the room clean so much cleaning wasn't necessary so it was ok but that can be improved for other clients. Also, really crowded at the pool (sun beds really next to each other, nospace at all between them - sitting at 20 cm from a stranger was ...strange). Also, the swimming pool for adults (swimming) is really small (the part where is deeper) so one aduld cannot really swim.

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7,6
GOIZANE ELORZA BARRUTIA 07.07.2017
Positive aspects:

La limpieza de piscinas..

Negative aspects:

La comida de la plancha. Demasiado hecho.

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7,3
Kévin Batista 07.07.2017
Positive aspects:

Piscine

Negative aspects:

Deception all in , sous marque.

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8,6
Helena Concepta Hanley 07.07.2017
Positive aspects:

The slides in pool for children

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8,7
María Isabel Villimar 06.07.2017
Positive aspects:

En general todo muy bien

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8,6
Daniel Mayoral Castillo 05.07.2017
Positive aspects:

La animación infantil muy volcada con los niños. Las instalaciones

Negative aspects:

Las instalaciones (zona de amacas) podrían estar mas limpias. Una pistola con agua a presión le iría bien.

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8,7
Anderson Zappone 05.07.2017
Positive aspects:

Personale Gentile, piscina che sembra un mini parco acquatico, e si mangia molto bene.

Negative aspects:

Purtroppo nel periodo che sono stato li, c'erano troppi clienti fumatori maleducati che buttavano i mozziconi di sigaretta per terra o dentro bicchieri di plastica che col vento si rovesciavano per terra, purtroppo i NON FUMATORI DEVONO RESTARE CHIUSI DENTRO ma questo è un problema globale e non dalla struttura, pero suggerisco a tutti gli hotel del mondo di creare una zona fumatori anche al'aperto.

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